Getting Started with IDB2B WhatsApp Cloud API

1. WhatsApp Business Account Requirements

• Verified WhatsApp Business Account
• Facebook Business Manager access
• Approved business verification status
• Dedicated phone number for business messaging
• Stable internet connection for API calls

2. Account Setup

1. Contact our team to request IDB2B account access
2. Provide your WhatsApp Business Account details
3. Complete business verification process
4. Receive your API credentials and webhook configuration
5. Test message sending capabilities with our support team

3. Platform Configuration

Once your WhatsApp Cloud API is connected, configure your IDB2B platform for optimal B2B lead management:

1. Set up your business profile and messaging templates
2. Configure lead scoring and pipeline stages
3. Import or access Indonesian company database
4. Create automated message workflows
5. Set up team members and assign lead territories
6. Configure analytics and reporting preferences

4. Best Practices

• Always use pre-approved message templates for initial outreach
• Respect WhatsApp's messaging policies and rate limits
• Personalize messages based on company data from our database
• Track engagement metrics to optimize your messaging strategy
• Follow Indonesian business communication etiquette